Frequently Asked Questions
How long do I have access to a course after enrollment?
You receive 12 months of access, including updates released during that period. Downloadable worksheets are yours to keep.
Do you offer a certificate?
Yes. Complete any three pathway courses plus the Business Clinic, and you’ll receive the Tawake Atelier Certificate in Luxury Floristry.
Are there prerequisites?
Beginner courses require no prior experience. Intermediate and Advanced courses list recommended skills in the catalog descriptions.
How does mentoring work?
Mentor Q&A sessions run monthly. Premium tiers include 1:1 feedback on assignments and portfolio pieces.
Can I expense courses through my company?
Yes. We can issue invoices to your company name and include tax IDs. Use the contact form for a pro-forma invoice.
What is your refund policy?
If you’re not satisfied within 7 days and less than 20% of modules are completed, contact us for a refund review.
Do you provide sourcing guidance?
Yes. We include vendor mapping templates, negotiation scripts, and seasonal sourcing checklists.
Will I learn pricing and proposals?
Our Business Clinic covers pricing frameworks, deliverables, and client presentation workflows for premium markets.
Is there community support?
Members join critique circles with optional peer feedback and mentor-led office hours.